Pioneer Cleaning Company

Pioneer Cleaning CompanyPioneer Cleaning CompanyPioneer Cleaning Company

Pioneer Cleaning Company

Pioneer Cleaning CompanyPioneer Cleaning CompanyPioneer Cleaning Company
  • Home
  • About Us
  • Carpet Cleaning
  • Hardwood Floor Cleaning
  • Tile & Grout Cleaning
  • FAQ's
  • Contact
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    • Home
    • About Us
    • Carpet Cleaning
    • Hardwood Floor Cleaning
    • Tile & Grout Cleaning
    • FAQ's
    • Contact
  • Home
  • About Us
  • Carpet Cleaning
  • Hardwood Floor Cleaning
  • Tile & Grout Cleaning
  • FAQ's
  • Contact

Frequent Asked Questions

General FAQ's

Do I pay before my appointment or after service is completed?

Payment is due on-site after service is completed. We take Debit/Credit card and cash payments. When paying Cash Technicians do not carry cash for change, so please be prepared to pay an exact amount.

Can I tip my cleaning technician?

Yes, you are welcome to tip your technician after a job well done. Tips are not required, but very much appreciated.

Can I book my next appointment on-site after my service?

Yes, Once your service is complete the technician can go over all the details with you and schedule your next appointment.

Can I reschedule / Cancel an appointment?

Yes, you can reschedule your appointment. We recommend you contact us 24hrs prior to your appointment, so that we can schedule your appointment quickly and at a time / date that is most convenient for you.


Carpet Cleaning FAQ's

How often should I have my carpets professionally cleaned?

We recommend every 3-6 months, depending on foot traffic, pets, and allergies.

What cleaning methods do you use?

We provide shampoo cleaning (hot water extraction) — which is best suited for different carpet types.

How long does it take for carpets to dry?

Typically 4–8 hours after Carpet cleaning, depending on ventilation and humidity.

Do you move furniture before cleaning?

 We will move small furniture weighing less than 20lbs items such as ottomans, small chairs, etc. But, heavy or fragile items may need to stay in place or be moved by the homeowner.

Are your cleaning products safe for kids and pets?

Yes, We use eco-friendly, non-toxic, and hypoallergenic cleaning solutions.

Can you remove all stains and odors?

Most stains can be treated successfully, but deep-set, aged stains or chemical/ food dye stains may not fully disappear. Odor treatments may require additional deodorizing.

Do you offer same-day or emergency cleaning services?

We currently do not offer same-day services, but we do offer emergency next-day service, especially for spills, or pet accidents.

Will carpet cleaning make my carpets wear out faster?

No — proper professional cleaning actually extends carpet life by removing abrasive dirt particles

What’s the cost per room or per square foot?

Prices range from $45–$55 per room depending on cleaning method and condition.

Will you clean rugs?

Yes, we will clean Small Area Rugs (5’X8’) $30 & Large Area Rugs (8’x10’) $45.


Hardwood & Tile Cleaning FAQ's

Will professional cleaning damage my hardwood floors?

No — professionals use moisture-controlled systems safe for wood finishes.

Do you offer sanding/recoating or just cleaning?

We only offer deep cleaning. Sanding/refinishing/ recoating is a separate restoration service we do not provide.

How often should hardwood floors be professionally cleaned?

 Every 4–8 months, depending on traffic and wear.

Can you remove scratches or dull spots?

 No, Cleaning helps restore shine and removes stains/grime from floors.

Can you seal grout after cleaning?

  No — we do not provide grout sealing.

How long does tile and grout cleaning take?

 Usually 1–2 hours per average kitchen or bathroom, depending on size and buildup.

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Contact Us

980-415-5400  

info@PioneerCleaningCompany.com

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